Documentation
An alternative to HubSpot, Attio or Pipedrive for a small SaaS
Attio, HubSpot and Pipedrive are built around a sales team moving deals through a pipeline by hand. If nobody on your team sells — customers arrive on their own, sign up and pay — Kicklace is built for that shape instead: it already knows what a software customer looks like, rather than asking you to model one from scratch.
Where the three differ from Kicklace
Attio is a customer relationship management tool for revenue teams: a data model you shape around your own objects, workflows over that model, sequences, call intelligence and reporting. Kicklace arrives already knowing what a software product's customer looks like — a visitor who signs up, activates, gets what they came for, pays and stays — rather than a data model you shape from nothing. Choose Attio when your day is deals and relationships: a pipeline with owners on records, sequences to run, calls to record.
HubSpot is a customer platform for go-to-market teams, sold as hubs — Marketing, Sales, Service, Content, Data and Revenue — around a shared CRM. There are no hubs to buy in Kicklace, because there is one thing: the record of a person and everything that happened to them. Choose HubSpot when you have a marketing team and a sales team, campaigns to run and a pipeline to forecast, under one roof.
Pipedrive is a sales pipeline CRM built around deals a salesperson moves through stages — the tool a small outbound team reaches for first. Kicklace has no deal and no stage a person drags a card into: a customer's own stage, Visitor through Retained, moves because an event proved it, never because somebody moved them. Choose Pipedrive when the job really is running deals to a close.
Choose Kicklace when none of that is true: nobody is selling, your customers find you, sign up and pay on their own, and what you need is one record that knows all of it happened — across a website, a sign-up and a checkout — without you building the pipeline first.
Set it up
- Connect your stack — Stripe, Clerk or Kinde, your own database — under Connections. Every connection is free, and so is everything Kicklace finds once it reads it.
- Read each connection's history so the lifecycle is populated from the day you actually started, not from today.
- Open People and watch the lifecycle — Visitor through Retained — move on its own as events arrive, with nothing to drag.
- For SaaS sets Attio, HubSpot and PostHog side by side, from the same facts this page draws on.
- If a real sales motion shows up later — a larger deal with an owner — a pipeline you move by hand still lives under Settings → Data → Pipelines, beside the lifecycle that runs itself.
What Kicklace does not do
It has no sequences, no call intelligence and no deal forecasting. It never adds a sales pipeline to a person by itself, and it never asks a salesperson to move a card — Visitor through Retained is the one ladder that moves on its own, and anything else is a pipeline you choose to build.